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Security & Privacy Policy

 
 
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Security & Privacy Policy

Rug Depot understands your concerns regarding Internet privacy and security. We know these are very important and that is why we take special care to safeguard the confidentiality and security of your information. We encrypt all credit card numbers so that it cannot be read as the information travels over the Internet.

How does our secure server work?

  1. Starting Your Order
    After you've selected items to purchase, you'll be prompted to "checkout now." Every order you place with us is secure. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) encryption.

  2. Entering Secure Mode
    At this point, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format. We are ready to ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server.

  3. Your Order Is Complete
    Next, your credit card numbers are placed in a database on the secure web server. A user must have login privileges on the web server (requiring a password) to be able to access the database, which also requires a password.

Order information, including the credit card numbers, is retrieved through a web interface. This interface challenges the user for a username and password, and then "expires" the session after ten minutes, requiring the user to login again. All communications during these sessions are encrypted again using SSL. No credit card numbers are ever sent via e-mail, due to the fact that most e-mail is not secure.

How can you tell if you are in secure mode?
Standard, unsecured URL address begin with "http://". When you enter secure mode, the beginning of the URL address will change to "https://"; the "s" stands for secure. Most browsers in secure mode also display a blue line along the top of the browser window. Some browsers display a broken key or open padlock symbol in the lower corner of your browser window when you are not viewing a secure page of a site. This key will become solid or the lock will close when you enter secure mode.

Our Commitment to Privacy
Our Privacy Policy (this “Policy”) was developed as part of our commitment to combine quality  products and services with integrity in dealing with our customers. The Policy describes how personal information is collected from users of the Rugdepot website at http://www.rugdepot.com (the "Site") operated by Rugdepot Inc and how that information is used and disclosed. Please read this Policy carefully before providing any personal information on the Site.

What Information Do We Collect?
"We respect and are committed to protecting your privacy", we collect "personal information" about users of the Site in the normal course of our business. As used in this Policy, "personal information" is information that identifies or is capable of being associated with an identifiable person. Some examples of personal information include a user's name, address, email address and IP address. Personal information does not include aggregate information or de-identified information. "Aggregate or Passive information" is information about the use of the Site, such as information collected about Site users, or a category of services or users, from which any personal information has been removed. An example of aggregate information would be the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after our site. Most of the personal information we receive comes directly from users who register on the Site or who otherwise voluntarily provide information to us in connection with various activities on the Site.

How Do We Use the Information We Collect?
We use the information we collect to:

  1. Contact you for administrative purposes or provide you with customer service.

  2. Complete transactions requested by you.

  3. Respond to any questions, problems or complaints, or request feedback.

  4. Organize the Site to better serve you and customize or develop our products and services, and

  5. Send you emails containing information about products and services that you might find of interest.

  6. Other similar functions.

Personal information provided on our Site may be linked together or merged with other personal information we obtain about you so that we may better understand your needs and inform you about our products or services.

Disclosure of Information
We do not rent, sell or disclose personal information to third parties without your prior consent, except as described in this privacy policy. We may share personal information when we have your consent to do so, when required by law, when required to protect our rights or property, as necessary to complete a transaction you have requested, or for marketing purposes. We reserve the right to use and disclose any non-personal information that we collect. We may use third party service providers to assist us with the administration of the Site or to perform other services for us, including transaction processing and sending emails. These third parties may be given or may have access to your personal information, but agree to receive and use such information solely to provide services to us or on our behalf.

If you provide us with personal information through a Third Party Site, we may share such information with such Third Party Site for their internal business purposes and we generally require such Third Party Sites to comply with this Policy.

Policy Changes
We will modify this Policy if our privacy practices materially change in the future. We will notify you of such changes only by posting the new policy on our Site. We encourage you to review the Policy each time you visit our Site to see if it has been updated since your last visit to make sure you understand how personal information you provide will be used

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