Please the following steps:
- Please contact The Rug Depot at 1-800-733-4784 and speak to an associate.
- You will be given specific instructions on how to handle the return.
- All products are returned to this address:
The Rug Depot
472 Amherst Street
Nashua, NH 03063800-733-4784
- DO NOT SEND THE RUG BACK TO THE SHIPPER—It Will Be Refused.
- We will determine what method is best depending on the size of the package.
- You will be given a RA# to be written on the outside of the package.
- Product must be properly wrapped for return shipping. Please secure the ends on larger rugs with extra plastic.
- Once received, our team will inspect the rug condition. If ok, we will issue a refund or a replacement rug if necessary.
- A return label will be issued or pickup arrangements will be scheduled.
The Rug Depot of Nashua is a family business with our customers’ best interest in mind. We want the experience to be a special one. Something that you tell your friends and family about in the future.
Our Suggestions on Making The Experience Simple!
Computer Monitors Can Give You Different Color Variations on Rugs.
If you would like to see a swatch of the product, contact our sales professionals. It can be arranged.
Cut down on the mistakes and make it easier to make the right purchase.
There is only one way to buy a rug. The old fashioned way.
Thank you and we look forward in making this a wow experience.